Frequently Asked Questions
We want to make sure that you’re as excited about purchasing Codewear Clothing as we are about sharing it. Make sure to check out frequently asked questions before you purchase!
How Are Codewear Clothing® Products Created?
At Codewear Clothing®, each item is specially crafted upon your order. This made-to-order approach ensures that every piece is freshly produced with care, just for you, reflecting our commitment to quality and personalized service.
How Do I Choose the Right Size?
Selecting the perfect fit is easy with our detailed sizing guide, available on each product page. These guides are tailored to help you make the best choice for a comfortable and flattering fit.
Can I Customize a Product with My Local Zip Code?
Absolutely! We specialize in creating apparel that celebrates your local pride. If your zip code isn’t currently in our collection, let us know, and we’ll make it available, crafted just for you. Just e-mail us at [email protected] and let us know the zip code you’re requesting. We’ll have it up and will e-mail you back when it’s available within 24 hours.
What is the Timeline for Receiving an Order?
Our unique crafting process means that your order will be ready to ship within 2-7 business days. This timeframe ensures that each product meets our high standards of quality and personalization. After that, you will receive tracking with an estimated shipping time.
How Can I Track My Order?
Once your personalized order is on its way, we’ll send you a tracking number. This allows you to follow your order’s journey and anticipate its arrival.
Do You Offer International Shipping?
Currently, we focus on serving customers within the United States and do not offer international shipping. We’re dedicated to providing the best local service and products.
Do You Offer Wholesale Options?
Yes. Wholesale is an option as well as screen printing. We prefer these orders be in bulk and that we are contacted with the request, first. We’ll then e-mail back a quote.
What Should I Do If My Order Hasn't Arrived Within the Expected Time Frame?
If your order hasn’t arrived within the expected time frame, please check the tracking information and contact the shipping carrier for an update. If there are further issues, don’t hesitate to contact our customer support for assistance.
What is Your Return and Exchange Policy?
Due to the personalized nature of our products, we do not offer returns or exchanges. We encourage customers to review their orders carefully before purchasing.
